Privacy Policy


Introduction


We're committed to protecting your privacy while providing valuable insights about your cognitive traits. This policy explains how we collect, use, store and protect your personal information.


Information We Collect


We collect:

  • Personal identifiers (name, email address, age)

  • Questionnaire responses about cognitive traits

  • Optional information you choose to provide about your experiences


How We Use Your Information


Your information is used to:

  • Provide personalised insights about your cognitive profile

  • Connect you with appropriate support resources

  • Improve our assessment tools and services

  • With your explicit consent, refer you to trusted psychiatric partners


Data Storage and Security


We take data security seriously. All personal information is:

  • Stored on secure, encrypted servers located in the UK

  • Protected by industry-standard security measures

  • Accessible only to authorised personnel who need it to provide our services

  • Never sold to third parties


Data Retention


We retain your personal information for:

  • As long as necessary to provide our services

  • A period of 24 months after your last interaction with our platform

  • Until you request deletion of your data


Your Rights


Under UK data protection law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing of your information

  • Request transfer of your data


To exercise these rights, please contact us at privacy@noetic.health.


Sharing Information


We may share your information with:

  • Trusted psychiatric partners (only with your explicit consent)

  • Service providers who help us operate our platform (under strict confidentiality agreements)

  • Legal authorities when required by law


We never sell your data to third parties or share it for marketing purposes.


Cookies and Similar Technologies


Our website uses cookies to:

  • Ensure the website functions properly

  • Remember your preferences

  • Analyse how our website is used

  • Improve your experience

You can manage cookie preferences through your browser settings.


Children's Privacy


Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without verifiable parental consent.


Changes to This Policy


We may update this privacy policy periodically.


Contact Us


If you have questions about this privacy policy or our data practices, please contact: privacy@noetic.health


Last updated: May 2025